Conference Center Front Desk Manager

Antiochian Village is a Christian conference and retreat center located on 300 acres in the beautiful Laurela Highlands region of southwestern Pennsylvania, just six miles north of the historic town of Ligonier.  Owned and operated by the Antiochian Orthodox Christian Archdiocese of North America, Antiochian Village was established in 1978 through the vision and leadership of the Archbishop, Metropolitan Philip, who dreamed of a place where the faithful of all ages could meet, worship, and become closer to God, away from the distractions of daily life.

We are looking for a conference center front desk manager to supervise the day-to-day operations of our front desk and reception areas.  This position will act as the "face" of Antiochian Village and ensure that our guests receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations, and guest services.  As the front desk manager you should have a pleasant personality with a dynamic professional attitude to supervisor and lead your team. Our ideal candidate should have a solid customer service approach.

Key Responsibilities:

  1. Train, supervisor and support office staff
  2. Scheduling
  3. Ensure timely and accurate customer service
  4. Handle guest complaints and troubleshoot emergencies
  5. Answer a high volume of calls and maintain a rapid response rate
  6. Perform Guest Check-in and Check-out procedures
  7. Operate a variety of standard office machines including but not limited to: computer, copier, and postage machine
  8. Must be able to communicate verbally or written between staff, suppliers and visitors
  9. Establish and maintain effective working relationships with co-workers, supervisors and the general public
  10. Order supplies and maintain inventory
  11. Prepare departments timesheets for accounting to process payroll

All duties of this position are in-person and performed at our 140 Church Camp Trail, Bolivar, PA location. 

This position is a full-time salaried position with benefits.  The salary is $30,000 with health, dental, and vision insurance.  8 paid holidays, 2 weeks of vacation and 5 personal days.

Please send resume to

Posted by

Antiochian Village Conference & Retreat Center

140 Church Camp TrailBolivar, PA 15923

Phone: 724-238-3677

Posted on: April 24, 2023