Junior Systems Administrator & Audiovisual Support Technician

Job Summary

The Junior Systems Administrator & Audiovisual Support Technician is a key infrastructure provider of mission critical systems for our faculty and staff. Qualified systems administrators will have a background in IT, helpdesk support, and networking. A background or interest in audiovisual technologies is desired. A dynamic network and systems generalist who thrives in providing personal, professional service is desired.

Key Responsibilities:

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
  • Provide professional, courteous technical support services
  • Operational support and training for cross-platform (Mac, Windows, Chrome) AV and IT devices
  • Provide timely response to requests for assistance to events in progress
  • Setup and operation of portable audio systems
  • Oversee resources to proactively ensure we always have the necessary equipment on hand
  • Assist with classroom brokering and Zoom room setups
  • Responsible for cleaning, maintaining and shutting down conference rooms and classrooms nightly
  • Setup new and used computers
  • Identifies problems, troubleshoots and coordinates with other IT personnel to resolve software and hardware problems
  • Troubleshoot wifi and basic internet problems
  • Troubleshoot and maintain peripheral accessories
  • Keep device firmware and software up to date
  • Maintains appropriate documentation for IT and AV
  • Maintains overall equipment and supply organization and storage
  • Other duties as assigned

Job Qualifications

  • High School or GED required, bachelor’s degree preferred.
  • Minimum of 2 years work experience in an audio visual or IT-related position
  • Advanced proficiency in MS applications – Excel, Power Point, Word and Outlook.
  • Advanced proficiency in GSuite applications – Docs, Sheets, Slides, Calendar, Drive, etc.
  • Proficiency in Windows, MacOs, and ChromeOS platforms
  • Quantitative, oral and written communications and problem-solving/strategizing skills
  • Proactive mindset to anticipate and support changes
  • Conformity to the highest standards of personal integrity and ethical behavior
  • Exceptional customer service abilities
  • Strong organizational skills
  • This is a hands on job requiring both management skills and technical skills
  • Lifting of up to 50 lbs required.

Desired Skills:

  • Knowledge and experience with integrated AV systems such as data projection, audio, video, Extron, Zoom Rooms, Poly and Cisco systems, etc.
  • Knowledge and experience with integrated IT systems, inclusive, but not limited to: wireless networks, computer troubleshooting, GSuite, Zoom and Zoom Rooms, VOIP, etc.
  • Knowledge of PHP, SQL a plus
  • Membership & participation in professional organizations such as EDUCAUSE or AVIXA a plus


Job Type: Full-time

Benefits: Yes

This is a full-time location-based position with remote flexibility. Local-candidates only will be considered.

Interested candidates should submit their cover letter and resume via email to resumes@hchc.edu

Posted by

Hellenic College Holy Cross

50 Goddard Ave
Brookline, MA

Email: resumes@hchc.edu

Hellenic College Holy Cross is a Christian Orthodox four-year liberal arts college, seminary and graduate school of theology rooted in the Greek Orthodox tradition. For more information about the School visit https://www.hchc.edu/

Posted on: October 01, 2021